Video

Deliver an immersive omni-channel experience for your online customers with video, voice and chat.

Benefits

Offer customers choice

Give your online prospects the confidence to choose how they prefer to communicate.

Enhance digital retailing

Mimic the physical sales process and engage online prospects with complete flexibility.

Communicate in real-time

Connect active online customers to your sales team for a live virtual showroom experience.

Analyze insights

Video, voice and chat engagement metrics are available for coaching & training.

Stats

Don’t just take our word for it – data shows how Keyloop Video can help dealers get results.

*Source: TrueList

9 /10

people find it easier to get their point across when communicating on video*

9 sec

is on average how quickly our Concierge team pick up chats and greet your prospects

46 %

higher sales conversions when online customers connect directly with salespeople

Features

Personal, engaging interactions that enhance your digital retailing platform.

Integrated communication tools

Enable your sales team to connect to online prospects and build rapport in real-time. With user recognition technology, you can even reconnect customers to the same salesperson on each visit. Keyloop Video’s fully integrated communication tools including chat, voice, video, and screensharing allow your sales team to:

Guide online shoppers through the sales process in real-time from the comfort of their home, when they decide
Invite a third person to join the live discussion at any time

Online showroom experience

Transfer in-progress conversations from desktop to any mobile device, giving your sales team total flexibility. They can deliver a full showroom experience for your online customers, using Keyloop Video’s toolset to:

Give live vehicle walkarounds, screenshare to walk through application forms, check inventory, attach brochures, and more
Facilitate the sales process completely virtually from anywhere in your showroom or on your lot

No enquiry unanswered

Our dedicated Concierge team greet and qualify each online customer before passing the conversation to your sales team. Your team is busy with customers in the showroom? No problem – our Concierge will capture the online prospect’s information. This means:

You give your customers a real conversation with a human touch, every time
Your sales team only receive sales inquiries – other inquiries are routed to the correct people at your dealership

Sales without limitations

The customer retains control over how they want to communicate, enabling your sales team to build trust during the digital journey. Share the familiar elements of the physical sales process remotely:

To personalize each online customer’s experience on their preferred communication channel, with total flexibility
And improve customer engagement with real-time data for all your video, voice, and chat conversations

Related products

Chat

Connect your online customers to your sales team in real-time and deliver a more dynamic chat experience.

Learn More

Leads

Respond to every digital inquiry at the right time, through the right channel and never miss a lead again.

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Social

A complete dealer solution to connect in real-time with engaged customers on Facebook Messenger and Marketplace.

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Contact Us

Want to find out more about how our solutions could benefit your business and your customers? Get in touch here and one of our team will be happy to help.