Initiate multi-channel campaigns automatically at key points in the customer relationship.
Customer service is personalised with automatic responses and scheduled satisfaction calls.
Analyse what’s working well and measure ROI from a campaign dashboard.
Train your teams to deliver great customer calls using scripts and wizards.
Customer success stories
Noel Stewart, Managing DirectorBlackstone Motors
Manage multiple campaigns from one place and offer personalised, timely customer communications.
Implement campaigns across SMS, email, letter and phone with comprehensive planning, scheduling and automated activation that ensures interaction with the customer at every touchpoint:
- Sales lead qualification
- CSI calls
- Service bookings
- VHC follow up
Automatically contact customers at key trigger points, including test drive follow up, service reminders or chasing amber work. Increase upsell opportunities by:
- Creating call lists and scripts
- Automating prompts
- Using real-time access to workshop pricing and VHC history
Customers appreciate personal service. Campaigns from Keyloop lets you:
- Set up automatic responses to manage inbound enquiries 24/7
- Remind customers their service or MOT is due via follow up satisfaction calls, SMS or mail
Pull up a single view of all activity to:
- Report on campaign performance and conversion rates
- Monitor budgets, costs and ROI
Want to find out more about how our solutions could benefit your business and your customers? Get in touch here and one of our team will be happy to help.
Product functionality and availability may vary from market to market. Please contact us to learn more.