Service Hub

Give your customers a personalised, streamlined experience every time they bring in their vehicle and help your technicians work even more efficiently with Service Hub.

Benefits

Give Great Service

Personalised check-in, accurate quotes agreed up front and full transparency of work.

Boost Efficiency

Seamless integration with your DMS means a streamlined workflow for your technicians.

Drive Revenue

A simplified approval process creates strong upselling opportunities.

Build Customer Loyalty

Make every part of the service experience fast and efficient and they’ll come back to you time and again.

Customer Success Stories

"One of the most significant areas of improvement has been in VHCs. We’ve experienced a 25% increase in retail hours per job and we’re now achieving 100% completion of vehicle throughputs."

Steve Brown, Automotive DirectorAl Zayani

View All Customer Success Stories

Features

From check-in to quotes, real-time workshop activity to check-out, Service Hub delivers maximum workshop efficiency.

Precise Recording

Service Hub enables your technicians to clock on and off via tablet, so you can track workshop activity in real time and benefit from:

Jobs being created more quickly
Accurate records
Clear warranty reporting

Powerful Reporting

Service Hub streamlines the VHC process, recording and logging items that need attention now or in the future. The results are displayed:

Digitally
Instantly
With no need to wait for print-outs

DMS Integration

Full integration with your DMS gives you consistently accurate data and takes away the need to re-key information. This means you’re always up to date when:

Greeting customers by name
Recording work
Sending reminders of future work
Reporting in real-time

Video Creation

Service Hub can be integrated with a personalised video solution from one of our partners, so you can:

Provide a comprehensive VHC report
Let technicians create short videos of the customer’s vehicle to demonstrate work needed
Increase customer loyalty
Make approvals easier

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Payments

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Contact Us

Want to find out more about how our solutions could benefit your business and your customers? Get in touch here and one of our team will be happy to help.

Product functionality and availability may vary from market to market. Please contact us to learn more.